• Getting started

    • Basic setup: Settings to configure when getting started

    • How to set up consolidated reporting in ScaleXP

    • How to use ScaleXP for month end journals

    • How to set up metrics in ScaleXP

    • Getting started with reports: How to create and edit a report

    • Getting started with dashboards

    • Getting started with presentations: How to create and edit a board pack

    • How to configure your P&L and balance sheet in ScaleXP (single company)

    • How to switch between companies in a consolidated organization

    • How to create a new presentation with the help of AI

    • Videos

      • Video guides

      • Videos for Zoho Books users

    • Articles

      • Basic setup: Settings to configure when getting started

      • How to use ScaleXP for month end journals

      • Getting started with reports: How to create and edit a report

      • Getting started with dashboards

      • Getting started with presentations: How to create and edit a board pack

      • How to customize the definition of upgraded, downgraded customer revenue

      • How to create a customers page report and use it across ScaleXP

      • Subscription management and renewal tracking: Getting started with CRM integration

      • ScaleXP CRM integration best practices

      • CRM integration: How to map CRM data in ScaleXP

      • Step 1: Install ScaleXP Invoicing in HubSpot

      • Step 2: Configure ScaleXP Invoicing

      • Revenue setup 1: Configure and validate revenue recognition

      • Start here: Automate revenue journals

      • Revenue setup 2: Prepare your accounts

      • Start here: Automate expense journals

    • Zoho Books Consolidation

      • Getting started with ScaleXP's data consolidation for Zoho Books

      • How to configure your P&L and balance sheet in ScaleXP (Zoho Books)

  • Achieve business outcomes

    • Automate month end: Revenue recognition

      • Start here: Automate revenue journals

      • Revenue setup 1: Configure and validate revenue recognition

      • Revenue setup 2: Prepare your accounts

      • Revenue setup 3: Choose your journal settings

      • Deferred revenue 1: Map and filter your accounts

      • Deferred revenue 2: Review and post the journal

      • Accrued revenue 1: Add accrued revenue

      • Accrued revenue 2: Release accrued revenue

      • Accrued revenue 3: Review and post the journal

      • Usage Based Revenue: Set up

      • Usage Based Revenue: Update

      • Revenue recognition FAQs

        • How ScaleXP reads dates

        • How ScaleXP allocates the spread of revenue and cost

        • Revenue per customer is not correct. How do I change this?

        • How to show a full month view of revenue (as used for MRR)

        • How to change MRR

        • Difference between revenue recognition and MRR

        • How to define and report on annual recurring revenue (ARR) by customer

        • How to filter accounts on the customer page

        • Usage Based Revenue: Connect Google Sheets

        • Revenue recognition for multi-year contracts, free periods, and extensions

        • How to set rule based revenue allocations

        • How to set up a complex, multi-tiered revenue allocation rule

        • How does the system calculate annual recurring revenue (ARR)?

        • Customer page summary reports and how they are calculated

      • Revenue journals FAQs

        • Revenue journal FAQs: Answers to common questions

        • Why does my deferred revenue balance not reconcile as expected?

        • How the deferred revenue journal calculates the suggested posting amount

        • IFRS / GAAP reporting versus revenue recognition

        • How to identify required journal adjustments

        • How to review invoices issued in the month and find a missing invoice

        • How to find backdated invoices that affect prior months

        • How to set journals to IFRS or GAAP rules for backdated revenue

        • How should I code my invoices? (To revenue or balance sheet)

        • How to change the deferred revenue account for deferred revenue journals

        • How and why to change your journal start date

        • How to adjust the starting balance sheet for deferred revenue

        • How to add Xero tracking codes or QuickBooks classes to revenue journals

        • How to automate accrued revenue suggestions as part of revenue recognition

        • How to release accrued revenue

        • How to download invoice line level detail behind the deferred revenue journal

        • How to set up revenue journals by customer

    • Automate month end: Expenses

      • Start here: Automate expense journals

      • Expense setup 1: Prepare your accounts

      • Expense setup 2: Choose your journal settings

      • Prepayments 1: Select your prepayments

      • Prepayments 2: Review and post the journal

      • Cost accruals: Add, release, and post accruals

      • Usage Based Costs: Set up

      • Usage Based Costs: Connect Google Sheets

      • Usage Based Costs: Connect Microsoft Excel

      • Usage Based Costs: Update

      • Expense journal FAQs

        • Expense journal FAQs: Answers to common questions

        • Why can't I post my prepayments journal?

        • How to reconcile your prepayments balance with Xero or QuickBooks

        • Costs: As spent versus IFRS / GAAP view

        • How to add a missing bill or cost supplier

        • How to review bills by issue month

        • How should I code my bills? (to expense or balance sheet)

        • How to add a manual adjustment to costs

        • How to include all expenditure (not just bills) in your cost recognition reports

        • How to merge and unmerge suppliers

        • How to change the review status of a supplier or bill on prepaid expenses pages

        • How to set up expense journals by supplier

        • How ScaleXP will auto-match your cost accruals

        • How to set or change an auto-release date for a cost accrual

        • Prepaid expense download options

        • How to view and download all your expenses

        • How and why to change your journal start date

    • Multi-entity consolidation

      • How to set up consolidated reporting in ScaleXP

      • How to configure your P&L and balance sheet in ScaleXP (consolidated company)

      • How to move and group financials across entities using cascade from parent

      • How to consolidate intercompany accounts in ScaleXP

      • How to eliminate intercompany accounts and add or remove accounts from elimination

      • FX rates: What foreign exchange rate is being used?

      • How to change historic FX rates and input custom foreign exchange rates

      • How to adjust foreign exchange rates: Consolidated balance sheets

      • How to add live metrics through Google Sheets

      • How to add consolidation adjustments

      • Why consolidated P&L year-to-date earnings differ from the balance sheet

      • How to create a chart for a single subsidiary when reporting at the parent

      • How to switch between companies in a consolidated organization

    • Automate KPIs and metrics

      • How to set up metrics in ScaleXP

      • How to set up CAC (customer acquisition costs)

      • What is NDR? What retention metrics are available?

      • How do I change the name of a metric?

      • How to change pre-set SaaS metric definitions and which metrics to use

      • I want to add a renewals pipeline from HubSpot.

      • How to edit a metric and change how it is calculated

      • How to create a budget for metrics using Google Sheets

      • How to add live metrics through Google Sheets

      • How to use data from Google Sheets in your ScaleXP metrics and reporting

      • What is the ScaleXP metric library?

      • How do I create a new metric in the metric library?

      • Getting started with dashboards

      • Getting started with presentations: How to create and edit a board pack

      • How to set up budgets in ScaleXP (overview)

      • Add metrics from multiple customers pages to one report or dashboard

      • How to create a metric, report, or chart using customer page reports

      • How to change the definition of a reactivated customer vs a new customer

      • How to create a customers page report and use it across ScaleXP

      • How to customize the definition of upgraded, downgraded customer revenue

      • How to add live metrics through Microsoft Excel

      • How to create a new presentation with the help of AI

    • Integrate Stripe invoicing with Xero and QuickBooks

      • Stripe integration overview

      • Stripe and ScaleXP integration: Create invoices directly into ScaleXP

      • How to review Stripe invoices and find a missing invoice

      • Stripe Xero import

        • How to integrate Stripe and automate invoice creation in Xero

        • Stripe: How to automate Xero tracking codes from Stripe metadata

        • Stripe and Xero integration: Bank reconciliation

      • Stripe QuickBooks import

        • How integrate Stripe & automate invoice creation in QuickBooks

    • Automate invoicing from HubSpot

      • Step 1: Install ScaleXP Invoicing in HubSpot

      • Step 2: Configure ScaleXP Invoicing

      • ScaleXP Invoicing: Data fields synced back to HubSpot

      • ScaleXP Invoicing: Import existing invoices to HubSpot deals

      • ScaleXP Invoicing: Create invoices automatically with HubSpot workflows

      • ScaleXP Invoicing: HubSpot deal automation workflows

      • ScaleXP Invoicing: How to handle upsells, cross-sells, and downgrades

      • How to find missing invoices and stop revenue leakage

      • Start here: Automate invoicing from HubSpot

      • HubSpot invoicing FAQs

        • Step 1: Install ScaleXP Invoicing in HubSpot

        • Step 2: Configure ScaleXP Invoicing

        • ScaleXP Invoicing: How to handle churned or lost customers when they cancel mid-term

        • ScaleXP Invoicing: How to create split invoices in HubSpot

        • ScaleXP Invoicing: Users and permissions

        • ScaleXP Invoicing: How to map contact data to and from HubSpot

        • ScaleXP Invoicing: How to add users and give access to the dashboard

        • How to move an invoice from one deal to another

        • ScaleXP Invoicing: How to create deposit invoices in HubSpot

        • ScaleXP Invoicing: How to re-issue invoices in ScaleXP Invoicing

        • What does the ScaleXP "invoice status" field mean?

        • "First invoice paid" and "all invoices paid" status

        • How to link multiple Xero or QuickBooks accounts to HubSpot

        • ScaleXP Invoicing: How to handle upsells, cross-sells, and downgrades

        • ScaleXP Invoicing: How to create recurring invoices in HubSpot

        • ScaleXP Invoicing: How to send invoices in HubSpot

        • ScaleXP Invoicing: Managing app cards in HubSpot

        • ScaleXP Invoicing: How to reconnect your Xero account

        • ScaleXP Invoicing: How to sync HubSpot data to Xero

        • ScaleXP Invoicing: Payment schedules in HubSpot

        • ScaleXP Invoicing: Create a reminder for users to create invoices

        • HubSpot Xero invoicing

          • ScaleXP Invoicing: Using HubSpot's Xero Data Sync app for contacts and products

          • ScaleXP Invoicing: Xero accounts and taxes in HubSpot

          • ScaleXP Invoicing: HubSpot and Xero integration reference guide

          • Step 4: Send your first invoice from HubSpot

          • ScaleXP Invoicing: How to change the Xero invoice status preference

          • Step 3: Map HubSpot products to Xero or QuickBooks

          • Step 1: Install ScaleXP Invoicing in HubSpot

          • Step 2: Configure ScaleXP Invoicing

        • HubSpot QuickBooks invoicing

          • Step 1: Install ScaleXP Invoicing in HubSpot

          • Step 2: Configure ScaleXP Invoicing

          • ScaleXP Invoicing: Generate invoice numbers automatically in QuickBooks Online

    • Automate invoicing from Salesforce

      • Start here: Automate invoicing from Salesforce

      • Step 1: Install ScaleXP Invoicing in Salesforce

      • Step 2: Prepare Salesforce for ScaleXP Invoicing

      • Step 3: Map Salesforce fields to ScaleXP Invoicing

      • Step 4: Send your first invoice from Salesforce

      • ScaleXP Invoicing: Data fields synced back to Salesforce

      • Salesforce FAQ: Access, the contracts page, and managing contracts

      • Salesforce invoicing troubleshooting

      • How to find missing invoices and stop revenue leakage

    • Automate invoicing from Pipedrive

      • Mapping Xero products (items) with Pipedrive

    • MRR, ARR, and SaaS metric reporting

      • How to set up CAC (customer acquisition costs)

      • Revenue setup 1: Configure and validate revenue recognition

      • How to add live metrics through Google Sheets

      • How to use data from Google Sheets in your ScaleXP metrics and reporting

      • How to create a budget for metrics using Google Sheets

      • What is the ScaleXP metric library?

      • How do I create a new metric in the metric library?

      • My metric definitions are not correct. How can I review them?

      • How to change pre-set SaaS metric definitions and which metrics to use

      • How do I change the name of a metric?

      • How to create a metric, report, or chart using customer page reports

      • Getting started with reports: How to create and edit a report

      • How to format a report

      • Add metrics from multiple customers pages to one report or dashboard

      • How to create SaaS metric reports

      • How to set up budgets in ScaleXP (overview)

      • Getting started with dashboards

      • Getting started with presentations: How to create and edit a board pack

      • SaaS metrics FAQs

        • How to add an ARR budget to a graph

        • How does the system calculate annual recurring revenue (ARR)?

      • Configure MRR and ARR

        • How to customize the definition of upgraded, downgraded customer revenue

        • How to change the definition of a reactivated customer vs a new customer

        • How to create a customers page report and use it across ScaleXP

        • How to add or remove accounts from MRR and ARR

    • Create a presentation

      • Getting started with presentations: How to create and edit a board pack

      • How to reorder slides or pages in a presentation

      • How to add page numbers to a presentation

      • How to add a page to a presentation

      • How to download a presentation; how to share a presentation

      • How to change presentation styles, themes and eliminate images and lines

      • How to view a presentation in full screen mode

      • How to change the date of a presentation

      • How to upload an image in presentations

      • How to create a new presentation with the help of AI

    • Subscription management including renewal tracking

      • Subscription management and renewal tracking: Getting started with CRM integration

      • ScaleXP CRM integration best practices

      • CRM integration: How to map CRM data in ScaleXP

      • Invoice matching: How to create contracts linked to invoices and CRM deals

      • View your contracts: An overview of contracts in ScaleXP

      • View and manage your renewals schedule

      • How to auto-link renewal deals in ScaleXP

      • Updating contracts: How to change contracts (using ScaleXP Invoicing)

      • Updating contracts: How to change contracts (without ScaleXP Invoicing)

      • Data fields for advanced reporting

      • Deal tags: How to add new fields to contracts and CRM reporting

      • How to add renewals and future invoices to the customers tab

      • Renewals: Initial setup steps

      • Updating renewals

      • How to fix an incorrect renewal

      • How to find missing invoices and stop revenue leakage

      • Subscription management and CRM FAQs

        • ScaleXP CRM data flow

        • Key CRM terms explained

        • How to add a contract

        • How to add an invoice or repeating invoice to a contract (without ScaleXP Invoicing)

        • Stripe integration overview

        • How to download a contracts report

        • Why are my future repeating invoices not showing up correctly on the customer page?

  • View by section

    • Reports

      • Getting started with reports: How to create and edit a report

      • How to set up budgets in ScaleXP (overview)

      • How to format a report

      • How to add live metrics through Google Sheets

      • How to add a budget or forecast

      • How to track against budget for a manual entry field

      • How to set and view budget FX rates

      • How to add a budget to a consolidated company

      • Common budget upload issues

      • How to add and change budgets for MRR, churn, customer count, and other metrics

      • How to connect your accounting platform to ScaleXP

      • How to create a revenue forecast graph

      • Data fields for advanced reporting

      • How to add a % revenue column

      • How to create and edit folders for reports

      • How to see transaction detail behind account balances

      • Creating and customizing reports

        • Getting started with reports: How to create and edit a report

        • How to create a new report from a template

        • How to edit a report and create your own custom rows and columns

        • How to create and edit report columns

        • How to create or edit a formula in a report

        • How to create SaaS metric reports

        • How to add a subgroup to reports (2 levels available)

        • How to create a budget for metrics using Google Sheets

        • How to report on specific entities and eliminations in a consolidated company

        • How to format a report

        • How to add live metrics through Google Sheets

        • Data fields for advanced reporting

        • How to delete a column layout in a report

        • How to rename a column layout in a report

      • Report formatting

        • How to format a report

        • How to format numbers in a report: Decimal places and number type

        • How to add a border to a report; how to format a report with lines

        • How to add color to a report

        • How to change the number of decimal places shown in a report

        • How to expand/hide rows in a report

        • How to indent rows in a report

        • Getting started with reports: How to create and edit a report

        • How to add tracking categories, classes or tags as rows in your reports

        • How to show general ledger account numbers in reports

      • Report FAQs

        • How to name or rename a report

        • How to pin a report to the top of a list

        • How to delete a report

        • How does the system handle invoices and bills issued in a different currency?

        • How can I track number of employees? How can I split employees by department?

        • How to view budgets after uploading them

        • How to copy a report (reports tab)

        • How to download a report to Excel

        • How to report on Xero tracking codes or QuickBooks classes in ScaleXP

        • How to change the currency for my report

        • How to change variance colors and the definition of good vs bad

        • Why are my credit card balances not reporting correctly in ScaleXP

        • How to add multiple budgets or forecasts to a report

        • How to report department or project costs vs budget

        • Why can't I edit my row or change its time period in a report?

        • How to create reports with a fixed start date or fixed time period

        • How to rename budgets, forecasts, and budget headings in reports

        • How do I set the default budget or forecast?

        • How to create a customers page report and use it across ScaleXP

        • How to set up CAC (customer acquisition costs)

        • Getting started with reports: How to create and edit a report

        • How to create a budget for metrics using Google Sheets

        • How to format a report

        • How to add live metrics through Google Sheets

        • How to create a second level of subgroup in ScaleXP reporting ("subgroup level 2")

        • How to include Zoho reporting tags in your reports

        • How to reorder accounts within a P&L or balance sheet category

        • How to delete a column layout in a report

        • How to rename a column layout in a report

        • How to show general ledger account numbers in reports

    • Dashboards

      • Getting started with dashboards

      • How to add an ARR budget to a graph

      • Charts

        • I want to rename a graph or a dashboard

        • How do I hide or unhide a graph component?

        • How do I download a chart or graph?

        • How to customize a chart

        • How to change the colors in a chart or graph

        • How to change or delete the summary at the top of a chart or graph

        • How to change chart settings between month, quarter and year

        • How to add commentary to a chart in a presentation

        • How to add number labels to charts

        • How to copy a chart

        • Getting started with dashboards

        • How to create your own waterfall chart & customize it

        • How to add a ranked customer list (top 10, top 20) to a dashboard or presentation

        • How to use the AI chart builder

        • How to add tracking categories, tags or classes to charts

        • How to graph year on year results

        • How to build a year on year comparison chart

        • How to create a chart for a single subsidiary when reporting at the parent

      • KPIs

        • Creating and configuring KPI charts in ScaleXP

        • How to create a budget for metrics using Google Sheets

      • Dashboard FAQs

        • How can I change the churn assumption in the customers page, reports and graphs?

        • How can I change the churn assumption in the cohort analysis?

        • How to create a new chart

        • How to create a new dashboard

        • How do I delete a chart or an entire dashboard?

        • I want to view or understand how a value is calculated

        • How to share view only access

        • Why don't I see revenue by type on the dashboard pie chart?

        • Why do MRR or customer numbers on dashboards not match the customers page?

        • How to rename data in a chart, graph, or report

        • Add metrics from multiple customers pages to one report or dashboard

        • How to create a metric, report, or chart using customer page reports

        • How to create a chart with a fixed start date

        • How to show numbers in a chart

        • How to move, resize or delete an existing chart

        • How to create a budget for metrics using Google Sheets

      • Cohort analysis

        • Intro to cohort analysis: Types of cohort analysis and how to use them

        • Common issues in cohort analysis: How to correct & fix errors in cohort analysis

        • Cohort analysis: How to add a cohort chart in ScaleXP

    • Presentations

      • Getting started with presentations: How to create and edit a board pack

      • How to change presentation styles, themes and eliminate images and lines

      • How to add a page to a presentation

      • How to reorder slides or pages in a presentation

      • How to upload an image in presentations

      • How to change the date of a presentation

      • How to add page numbers to a presentation

      • How to download a presentation; how to share a presentation

      • How to view a presentation in full screen mode

      • How to customize the slide background

      • How to add a KPI card to a presentation

      • How to create a new presentation with the help of AI

    • Customers

      • How to change the definition of a reactivated customer vs a new customer

      • How to create a customers page report and use it across ScaleXP

      • Customers how-to guides

        • Bulk invoice editor: How to edit multiple invoices at once

        • How to delete a customer created in ScaleXP

        • How to share the customer page report

        • How to download customer page detail and invoice line items to Excel

        • How is customer information consolidated?

        • How to adjust the thresholds for upsell & downgrades

        • How to report on tracking codes for customer data

        • How to create a customers page report and use it across ScaleXP

        • Customer tags: How to add fields to customer page reports and report by group

        • How to add quantity to reports

        • How to change the quantity label in ScaleXP reports

        • How to change how quantity is reported for different time periods

      • MRR, ARR, and revenue recognition

        • How to create a customers page report and use it across ScaleXP

        • Revenue setup 1: Configure and validate revenue recognition

      • Customers FAQs

        • How can I see the names of new, lost, upgraded, downgraded or reactivated customers?

        • How to exclude a customer from new, lost, or all calculations

        • Revenue per customer does not look correct. How can I verify revenue per customer?

        • Why the customers tab has duplicate customers and how to fix them

        • How to fix revenue recognition dates on an invoice

        • How can I check and/or change the way a customer’s invoice is allocated?

        • How to move an invoice or exclude an invoice

        • Why the customers tab shows small differences between invoice detail and total revenue

        • I am missing an invoice or transaction, what do I do?

        • How to split a customer, for example to track reseller end customers

        • How can I see manually added invoices?

        • How to add a manual invoice to match revenue recognition to your accounting system

        • How do I merge customers?

        • How do I unmerge customers?

        • How can I rename a customer?

        • Why invoices on the customer page do not add up to the report total

        • Why am I showing no revenue for the month in which invoice dates begin or end?

        • How to add a customer in ScaleXP

        • Why do I see line item amounts which I haven't included in my customer page report?

        • How to recognize upgrades booked before a contract end

        • How to create an IFRS / GAAP revenue report by customer at consolidated level

        • How to use ScaleXP to recognize revenue for a contract extension

        • How to create a customers page report and use it across ScaleXP

        • How to delete a report on the customers tab

        • How to copy a report (customers tab)

        • How do I identify merged customers?

        • How to add or remove accounts from MRR and ARR

    • CRM and forecasting

      • ScaleXP CRM data flow

      • Key CRM terms explained

      • Step 1: Install ScaleXP Invoicing in HubSpot

      • Step 2: Configure ScaleXP Invoicing

      • ScaleXP Invoicing

        • Step 1: Install ScaleXP Invoicing in HubSpot

        • Step 2: Configure ScaleXP Invoicing

        • ScaleXP Invoicing: Data fields synced back to HubSpot

        • ScaleXP Invoicing: Create invoices automatically with HubSpot workflows

        • ScaleXP Invoicing: HubSpot deal automation workflows

        • ScaleXP Invoicing: How to handle upsells, cross-sells, and downgrades

        • Mapping Xero products (items) with Pipedrive

      • Renewals and contract management

        • How to add a contract

        • How to add an invoice or repeating invoice to a contract (without ScaleXP Invoicing)

        • Step 1: Install ScaleXP Invoicing in HubSpot

        • Step 2: Configure ScaleXP Invoicing

      • Contract management FAQs

        • Why are some of my pending invoices missing from my sales report?

        • Step 1: Install ScaleXP Invoicing in HubSpot

        • Step 2: Configure ScaleXP Invoicing

    • Journals

      • How to use ScaleXP for month end journals

      • Revenue journals

        • Start here: Automate revenue journals

        • Revenue setup 1: Configure and validate revenue recognition

        • Revenue setup 2: Prepare your accounts

        • Revenue FAQs

          • How ScaleXP reads dates

          • How ScaleXP allocates the spread of revenue and cost

          • How to show a full month view of revenue (as used for MRR)

          • How to filter accounts on the customer page

          • How to set rule based revenue allocations

          • How to change MRR

          • Revenue per customer is not correct. How do I change this?

          • Difference between revenue recognition and MRR

          • How to define and report on annual recurring revenue (ARR) by customer

          • How to set up a complex, multi-tiered revenue allocation rule

          • Usage Based Revenue: Connect Google Sheets

          • Revenue recognition for multi-year contracts, free periods, and extensions

          • How to automate accrued revenue suggestions as part of revenue recognition

          • How to change the deferred revenue account for deferred revenue journals

          • How should I code my invoices? (To revenue or balance sheet)

          • How to review invoices issued in the month and find a missing invoice

          • How to add Xero tracking codes or QuickBooks classes to revenue journals

          • How to set journals to IFRS or GAAP rules for backdated revenue

          • Why does my deferred revenue balance not reconcile as expected?

          • How to adjust the starting balance sheet for deferred revenue

          • How the deferred revenue journal calculates the suggested posting amount

          • How and why to change your journal start date

          • How to release accrued revenue

          • How does the system calculate annual recurring revenue (ARR)?

          • How to download invoice line level detail behind the deferred revenue journal

          • How to find backdated invoices that affect prior months

          • IFRS / GAAP reporting versus revenue recognition

          • Customer page summary reports and how they are calculated

      • Expense journals

        • Start here: Automate expense journals

        • Expense setup 1: Prepare your accounts

        • Expense setup 2: Choose your journal settings

        • Prepayments 1: Select your prepayments

        • Prepayments 2: Review and post the journal

        • Cost accruals: Add, release, and post accruals

        • Usage Based Costs: Set up

        • Usage Based Costs: Connect Google Sheets

        • Usage Based Costs: Connect Microsoft Excel

        • Usage Based Costs: Update

        • Expense FAQs

        • Other journal FAQs

          • How to add location to your journals

      • Load data

        • How to configure your P&L and balance sheet in ScaleXP (single company)

        • Why is my accounting data not updating when I sync? (How to increase sync history)

        • How to minimize data sync time and change the sync period

        • How to add a subsidiary without including an accounting connection

        • How to add live metrics through Google Sheets

        • Deal tags: How to add new fields to contracts and CRM reporting

        • How to add consolidation adjustments

        • Integrations

          • How often is data imported? When is data synced?

          • I want to view, add or disconnect the list of current connections.

          • How to activate an immediate data sync

          • Getting started with QuickBooks

          • How to add live metrics through Google Sheets

          • View and manage your renewals schedule

          • Invoice matching: How to create contracts linked to invoices and CRM deals

          • View your contracts: An overview of contracts in ScaleXP

          • Updating contracts: How to change contracts (using ScaleXP Invoicing)

          • How to auto-link renewal deals in ScaleXP

          • Updating contracts: How to change contracts (without ScaleXP Invoicing)

          • Stripe integration overview

          • Data fields for advanced reporting

          • Xero

            • Getting started with Xero

            • Xero & ScaleXP data flow

            • How do I disconnect from Xero?

            • What level of Xero access do I need to import data?

            • How to fix a Xero connection error in ScaleXP Invoicing

          • Stripe

            • How to review Stripe invoices and find a missing invoice

            • Stripe and ScaleXP integration: Create invoices directly into ScaleXP

            • Stripe integration overview

            • How to integrate Stripe and automate invoice creation in Xero

            • How integrate Stripe & automate invoice creation in QuickBooks

            • Stripe and Xero integration: Bank reconciliation

            • Stripe: How to automate Xero tracking codes from Stripe metadata

            • How to allocate discounts to line item account codes

            • How to shorten Stripe subscription periods by 1 day

          • HubSpot

            • What level of access do I need to import HubSpot data?

            • Step 1: Install ScaleXP Invoicing in HubSpot

            • Step 2: Configure ScaleXP Invoicing

          • Zoho Books

            • Getting started with ScaleXP's data consolidation for Zoho Books

            • How to configure your P&L and balance sheet in ScaleXP (Zoho Books)

          • QuickBooks

            • What level of QuickBooks do I need to import data?

            • Getting started with QuickBooks

          • Google Sheets

            • How to add live metrics through Google Sheets

            • How to use data from Google Sheets in your ScaleXP metrics and reporting

            • How to create a budget for metrics using Google Sheets

          • Microsoft Excel

            • How to add live metrics through Microsoft Excel

            • Usage Based Revenue: Connect Microsoft Excel

            • Usage Based Costs: Connect Microsoft Excel

        • Budgets and forecasts

          • How to set up budgets in ScaleXP (overview)

          • How to add a budget or forecast

          • How to track against budget for a manual entry field

          • How to set and view budget FX rates

          • How to add a budget to a consolidated company

          • Common budget upload issues

          • How to add and change budgets for MRR, churn, customer count, and other metrics

          • How to connect your accounting platform to ScaleXP

          • How to create a revenue forecast graph

          • How to create a budget for metrics using Google Sheets

          • How to view and edit a budget in ScaleXP

          • Budget and forecasting FAQs

            • Why can't I see my budget? Why is my budget wrong or incomplete?

            • How can I tell which budget is the budget I want to use?

            • How to add a customers page report into your budget

            • How to create a budget for metrics using Google Sheets

        • Configure your data

          • How to view all uploaded accounts and their groupings

          • How do I update actuals for a manual entry field?

          • How to add a manual entry field for extra or non-financial data

          • How to import recent accounting data changes

          • How do I create a new metric in the metric library?

          • How to move accounts

          • How to connect a new organization (single entity)

          • Data sync for invoices and bills

          • Accounts to move when setting up a new company

          • How to connect a new organization (consolidated)

          • How to configure your P&L and balance sheet in ScaleXP (single company)

          • How to revert to the ScaleXP default FX rates

          • How to import your P&L groupings from an existing report or another system

        • Intercompany consolidation

          • FX rates: What foreign exchange rate is being used?

          • How to eliminate intercompany accounts and add or remove accounts from elimination

          • How to consolidate intercompany accounts in ScaleXP

          • How to change historic FX rates and input custom foreign exchange rates

          • How to adjust foreign exchange rates: Consolidated balance sheets

          • How to move and group financials across entities using cascade from parent

          • How to configure your P&L and balance sheet in ScaleXP (consolidated company)

          • How to set up consolidated reporting in ScaleXP

      • Settings

        • Basic setup: Settings to configure when getting started

        • Basic setup

          • How to exclude unused accounts from reporting

          • How to change between British and American date formats

          • How to set brand colors in ScaleXP

          • How to change or add your logo in ScaleXP

          • How to change the date format viewed in ScaleXP (user specific)

        • Settings FAQs

          • How to change your username, password or email address

          • How to add team members and change permission levels

          • I want to add a renewals pipeline from HubSpot.

          • How to change your financial year end

          • How can I see how many licenses are being used?

          • How to move between companies in ScaleXP

          • How to add a new entity in ScaleXP

          • How to find uncategorized accounts

          • How to change your billing details or plan

          • ScaleXP two factor authentication (2FA)

          • I can't sign in

          • I can't log in to ScaleXP - Why not?

        • Metrics

          • How to edit a metric and change how it is calculated

          • How do I change the time period in a metric?

          • How do I change the name of a metric?

          • My metric definitions are not correct. How can I review them?

          • How to change pre-set SaaS metric definitions and which metrics to use

          • What is the ScaleXP metric library?

          • How to add an ARR budget to a graph

          • How to create a budget for metrics using Google Sheets

          • How do I create a new metric in the metric library?

      • ScaleXP Invoicing for HubSpot

        • Step 1: Install ScaleXP Invoicing in HubSpot

        • Step 2: Configure ScaleXP Invoicing

        • ScaleXP Invoicing: Data fields synced back to HubSpot

        • ScaleXP Invoicing: Import existing invoices to HubSpot deals

        • ScaleXP Invoicing: Create invoices automatically with HubSpot workflows

        • ScaleXP Invoicing: HubSpot deal automation workflows

        • ScaleXP Invoicing: How to handle upsells, cross-sells, and downgrades

        • ScaleXP Invoicing for HubSpot FAQs

          • ScaleXP Invoicing: How to handle churned or lost customers when they cancel mid-term

          • ScaleXP Invoicing: How to create split invoices in HubSpot

          • ScaleXP Invoicing: Users and permissions

          • ScaleXP Invoicing: How to map contact data to and from HubSpot

          • ScaleXP Invoicing: How to add users and give access to the dashboard

          • How to move an invoice from one deal to another

          • ScaleXP Invoicing: How to create deposit invoices in HubSpot

          • ScaleXP Invoicing: How to re-issue invoices in ScaleXP Invoicing

          • What does the ScaleXP "invoice status" field mean?

          • "First invoice paid" and "all invoices paid" status

          • How to link multiple Xero or QuickBooks accounts to HubSpot

          • Step 1: Install ScaleXP Invoicing in HubSpot

          • Step 2: Configure ScaleXP Invoicing

          • ScaleXP Invoicing: How to handle upsells, cross-sells, and downgrades

          • ScaleXP Invoicing for HubSpot: Xero

            • Step 4: Send your first invoice from HubSpot

            • ScaleXP Invoicing: Using HubSpot's Xero Data Sync app for contacts and products

            • ScaleXP Invoicing: Xero accounts and taxes in HubSpot

            • ScaleXP Invoicing: HubSpot and Xero integration reference guide

            • ScaleXP Invoicing: How to change the Xero invoice status preference

            • Step 3: Map HubSpot products to Xero or QuickBooks

            • Step 2: Configure ScaleXP Invoicing

            • Step 1: Install ScaleXP Invoicing in HubSpot

          • ScaleXP Invoicing for HubSpot: QuickBooks

            • Step 2: Configure ScaleXP Invoicing

            • Step 1: Install ScaleXP Invoicing in HubSpot

      • Forecast

        • How to build a revenue forecast in ScaleXP

    • Data and integrations

      • How to add live metrics through Google Sheets

      • Deal tags: How to add new fields to contracts and CRM reporting

      • Stripe integration overview

      • Step 1: Install ScaleXP Invoicing in HubSpot

      • Step 2: Configure ScaleXP Invoicing

      • Data fields for advanced reporting

      • How to add live metrics through Microsoft Excel

      • HubSpot integration

        • Step 3: Map HubSpot products to Xero or QuickBooks

        • How to link multiple Xero or QuickBooks accounts to HubSpot

        • ScaleXP Invoicing: Users and permissions

        • ScaleXP Invoicing: How to create split invoices in HubSpot

        • ScaleXP Invoicing: How to map contact data to and from HubSpot

        • ScaleXP Invoicing: How to add users and give access to the dashboard

        • How to move an invoice from one deal to another

        • ScaleXP Invoicing: How to create deposit invoices in HubSpot

        • ScaleXP Invoicing: How to re-issue invoices in ScaleXP Invoicing

        • ScaleXP Invoicing: How to handle churned or lost customers when they cancel mid-term

        • What does the ScaleXP "invoice status" field mean?

        • "First invoice paid" and "all invoices paid" status

        • Step 4: Send your first invoice from HubSpot

        • ScaleXP Invoicing: Using HubSpot's Xero Data Sync app for contacts and products

        • ScaleXP Invoicing: Xero accounts and taxes in HubSpot

        • ScaleXP Invoicing: HubSpot and Xero integration reference guide

        • ScaleXP Invoicing: How to change the Xero invoice status preference

        • View and manage your renewals schedule

        • Invoice matching: How to create contracts linked to invoices and CRM deals

        • View your contracts: An overview of contracts in ScaleXP

        • Updating contracts: How to change contracts (using ScaleXP Invoicing)

        • How to auto-link renewal deals in ScaleXP

        • Updating contracts: How to change contracts (without ScaleXP Invoicing)

        • Step 1: Install ScaleXP Invoicing in HubSpot

        • Step 2: Configure ScaleXP Invoicing

        • Data fields for advanced reporting

      • Stripe invoice integration

        • Stripe integration overview

        • Stripe and ScaleXP integration: Create invoices directly into ScaleXP

        • How to review Stripe invoices and find a missing invoice

        • Stripe FAQ

        • Stripe Xero

          • Stripe: How to automate Xero tracking codes from Stripe metadata

          • Stripe and Xero integration: Bank reconciliation

          • How to integrate Stripe and automate invoice creation in Xero

          • Stripe integration overview

        • Stripe QuickBooks

          • How integrate Stripe & automate invoice creation in QuickBooks

          • Stripe integration overview

      • Salesforce integration

        • Updating contracts: How to change contracts (without ScaleXP Invoicing)

        • View and manage your renewals schedule

        • Invoice matching: How to create contracts linked to invoices and CRM deals

        • View your contracts: An overview of contracts in ScaleXP

        • Updating contracts: How to change contracts (using ScaleXP Invoicing)

        • How to auto-link renewal deals in ScaleXP

        • Data fields for advanced reporting

        • Step 3: Map Salesforce fields to ScaleXP Invoicing

        • Step 1: Install ScaleXP Invoicing in Salesforce

        • ScaleXP Invoicing: Data fields synced back to Salesforce

      • Pipedrive integration

        • Updating contracts: How to change contracts (without ScaleXP Invoicing)

        • View and manage your renewals schedule

        • Invoice matching: How to create contracts linked to invoices and CRM deals

        • View your contracts: An overview of contracts in ScaleXP

        • Updating contracts: How to change contracts (using ScaleXP Invoicing)

        • How to auto-link renewal deals in ScaleXP

        • Data fields for advanced reporting

        • Mapping Xero products (items) with Pipedrive

      • Xero integration

        • What level of Xero access do I need to import data?

        • Getting started with Xero

        • Xero & ScaleXP data flow

        • How do I disconnect from Xero?

        • Data fields for advanced reporting

      • QuickBooks integration

        • Data fields for advanced reporting

      • Zoho Books integration

        • Getting started with ScaleXP's data consolidation for Zoho Books

        • Data fields for advanced reporting

        • How to configure your P&L and balance sheet in ScaleXP (Zoho Books)

      • Claude AI

        • How to connect Claude to ScaleXP with the ScaleXP MCP connector

      • Most popular

      • Step 1: Install ScaleXP Invoicing in HubSpot
      • ScaleXP Invoicing: Create invoices automatically with HubSpot workflows
      • Revenue setup 1: Configure and validate revenue recognition
      • Step 2: Configure ScaleXP Invoicing
      • Prepayments 1: Select your prepayments
      • Expense setup 1: Prepare your accounts
      • Start here: Automate revenue journals
      • How to configure your P&L and balance sheet in ScaleXP (consolidated company)
    • Contact Us
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    ScaleXP Invoicing for HubSpot

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    ScaleXP Invoicing for HubSpot FAQs

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    • Step 1: Install ScaleXP Invoicing in HubSpot

      Create your ScaleXP Invoicing account, connect HubSpot and your accounting system, and add the invoi...

      July 14th, 2025 2329 views

    • Step 2: Configure ScaleXP Invoicing

      Tell ScaleXP Invoicing how your team invoices. These settings apply to every invoice created from Hu...

      July 14th, 2025 2040 views

    • ScaleXP Invoicing: Data fields synced back to HubSpot

      One of the most powerful features of ScaleXP Invoicing is the data that gets sent back to HubSpot ab...

      July 14th, 2025 1435 views

    • ScaleXP Invoicing: Import existing invoices to HubSpot deals

      Link invoices you already have in Xero or QuickBooks Online to HubSpot deals, so they count toward t...

      July 14th, 2025 941 views

    • ScaleXP Invoicing: Create invoices automatically with HubSpot workflows

      Use a HubSpot workflow to create invoices in Xero or QuickBooks Online automatically, for example wh...

      July 14th, 2025 2301 views

    • ScaleXP Invoicing: HubSpot deal automation workflows

      ScaleXP Invoicing continuously writes invoice and payment data back to your HubSpot deals, so you ca...

      July 14th, 2025 1286 views

    • ScaleXP Invoicing: How to handle upsells, cross-sells, and downgrades

      This article explains how to handle upsells, cross-sells, and downgrades from an existing HubSpot de...

      March 22nd, 2026 391 views

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